Privacy policy

Who we are

This website is run by NMK Engineering Ltd, Unit 4C Enterprise Road, Bangor, County Down, BT19 7TA, United Kingdom. We are the controller of the personal data described here. Contact: info@nmkengineering.co.uk.

What we collect

When you send an enquiry we collect the information you give us: your role, name, company, email address, phone number, country, details about your space and project, any files you upload, and any links you include.

When you ask for the range brochure we collect your name, email address, country and, if you give them, your company and role, plus whether you’d like occasional product news. We record when the download link is used.

We also keep basic technical records, such as the date and time of the enquiry and your IP address, to protect the form against spam and abuse.

Why we use it

We use your information to reply to your enquiry and, if you choose, to prepare a proposal or quotation. Our lawful basis is our legitimate interest in responding to people who contact us, and taking steps at your request before entering into a contract. We use a brochure request to email you the download link, and we may follow up once about your project. We only send you product news if you tick the box asking for it, and you can unsubscribe at any time. We don’t use your enquiry for marketing unless you separately agree to it.

Who processes it

Enquiry emails are sent through our Microsoft 365 email account. Files you upload are stored securely on our web hosting provider’s servers, outside the public website.

If you accept analytics cookies, Google Analytics (Google Ireland Ltd) receives anonymised information about how you use the site, such as pages visited and your approximate location. It isn’t loaded unless you accept, and you can withdraw consent at any time under Cookie settings.

How long we keep it

Uploaded files and the stored copies of your enquiry or brochure request are deleted automatically after 12 months. Emails relating to an active project are kept for as long as needed for that project and our legal obligations.

Your rights

You can ask to see, correct or delete the personal data we hold about you, object to how we use it, or ask us to restrict its use. Email info@nmkengineering.co.uk. You also have the right to complain to the UK Information Commissioner’s Office (ico.org.uk) or to the data protection authority in your country.