Technical & support

Downloads

• Product datasheets: every product page has a datasheet (PDF) with every version, its light, acoustic and physical data and finishes. Download it straight from the page, with no form to fill in.
• Range brochure: the whole range in one PDF, one product per page. Tell us where to send it and we’ll email you a download link.
• IES and LDT (EULUMDAT) photometric files for DIALux, Relux and other lighting design software, acoustic test reports to EN ISO 354 / EN ISO 11654 and fire classification reports to EN 13501-1 where the manufacturer has published them, and installation guides: ask us and we’ll send them for your project.

Lighting & acoustic calculations

Send us your drawings and we’ll work with you on:

• Lighting calculations: light levels, uniformity and glare (UGR) for your layout, using the real photometric data
• Acoustic estimates: how much absorption the room needs and how much the proposed products add (see how many acoustic lights do I need?)
• Layout proposals: where to hang luminaires so they work well for both light and sound

For spaces with strict acoustic requirements, we’ll work alongside your acoustic consultant. Our standards & regulations page summarises the main documents.

Lighting controls

Most products are available with DALI / DALI-2, Casambi wireless, Bluetooth app control, push-dim, phase-cut or 1–10 V drivers, depending on the product. See lighting controls & dimming for a comparison and advice on choosing.

Warranty & aftercare

Lumisono products carry a manufacturer-backed warranty of up to five years. The length differs for each product, so ask us and we’ll confirm the terms for the products on your project. If something goes wrong, contact us directly. We’re your point of contact for the whole life of the product.

Specification support

We can help you write specification clauses, prepare product schedules, and supply samples of felt colours and materials. We can also support tender submissions with full technical documentation.